Privacy Policy

Who we are

This website is operated by Showroom Finish Detailing (“we”, “us”, “our”), a mobile car detailing business based in Granville & surrounding suburbs, Australia.

Contact: hello@showroomfinish.com.au · 0451 545 169

What we collect

We may collect:

• Information you send through our quote form (name, email, phone, message, and any vehicle or suburb details you include)
• Information you share by phone, SMS, email, Instagram, or other messages when you enquire or book
• Basic technical and usage data from analytics and advertising tools (for example pages visited, device/browser type, and approximate location)

We do not ask for payment card details through this website.

How we use it

We use personal information to:

• Respond to quotes and booking enquiries
• Provide and improve our detailing services
• Send job-related messages (scheduling, aftercare, follow-up)
• Understand how the website is used and measure advertising (including Google Ads)

We do not sell your personal information.

Service providers

We use trusted third parties to run parts of the site and business. They only receive what is needed to provide their service:

• Formspree — receives quote form submissions
• Vercel — hosts the website and provides analytics
• Google — advertising / conversion tagging (Google tag AW-18408832930)
• Cloudinary — delivers gallery images
• Instagram / Meta — if you contact us via social media

Those providers have their own privacy policies covering how they handle data.

Cookies and similar technology

Our site and partners may use cookies or similar technologies for basic site operation, analytics, and advertising measurement. You can control cookies through your browser settings. Blocking some cookies may affect how the site or ads work.

How long we keep information

We keep enquiry and booking-related information for as long as needed to manage the job, follow up, and meet legal or accounting obligations. Analytics data is kept according to each provider's retention settings.

Your choices

You can ask us to access, update, or delete personal information we hold about you, or opt out of marketing messages (we mainly contact you about jobs you asked about). Email hello@showroomfinish.com.au.

If you are in Australia and have a concern you cannot resolve with us, you may contact the Office of the Australian Information Commissioner.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.